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Customer success stories

"Ideal for skin prone to flare-ups, this is worlds away from boring formulas prescribed by a GP." - Red Magazine.

Sarah Murrell co-founder

Sensitive or reactive skin needs more than a gentle formula, it needs skincare that actually works. We've spent years developing products that calm, restore and protect even the most compromised skin.

We don't make anti-ageing promises. What we do is help people with eczema, rosacea, chemotherapy-sensitive skin and chronic skin conditions finally find something that works.

Read their stories below, from eczema flare-ups to chemo skin, perioral dermatitis to rosacea.

Sarah Murrell, Co-founder

Diane's chemotherapy story

Thank you so much for everything! While going through 22 rounds of chemotherapy my face was on fire. The Hero Facial Oil has made such an improvement.

- Diane

Diane before using Hero Facial Oil during chemotherapy
Before
Diane after using Hero Facial Oil during chemotherapy
After

Sarah's chemo acne story

I was diagnosed with secondary breast cancer in July and am having chemo until the end of November. I developed a very sore acne rash on my face and have a very puffy face.

The Ally Recovery Facial Oil has been wonderful - the ritual, the ethos, the results. Can't recommend enough.

- Sarah

Sarah M before using Ally Recovery Facial Oil during chemotherapy
Before
Sarah M. after using Ally Recovery Facial Oil during chemotherapy
After

Cassie's cancer story

Through breast cancer treatment, I really struggled with my skin - it was dry, itchy and prone to rosacea, and I could no longer use the products I had previously used.

I came across By Sarah and within six weeks of using Balancer Cream Cleanser my skin was already feeling different. By the end of two months, it was more rejuvenated than it had felt in a long time. The products also arrive really quickly.

Thank you, By Sarah - you have changed my skin for the better and I feel happy again.

- Cassie

Cassie before using skincare By Sarah during cancer treatment
Before
Cassie after using skincare By Sarah during cancer treatment
After

Rhian's eczema story

I suffer with severe eczema on my body and have flares on my face every so often. During my last face flare I had tried products from Weleda, REN, Moogoo and Cetraben. Whilst all of these are dermatologically tested, I still found them irritating and they wouldn't help the dry skin.

I started using By Sarah and the results are amazing. Within a few weeks my skin felt calmer, and the combination of products has left it feeling so calm and refreshed. Thank you so much for creating these.

- Rhian

Rhian before using By Sarah Tender Skin Balm during eczema
Before
Rhian after using By Sarah Tender Skin Balm during eczema
After

Danielle's rosacea story

Absolutely love the Reviver Hydrating Mist and Ally Recovery Facial Oil. For once my rosacea is under control and looking better.

My skin is not as red or dry and is so glowy. Obsessed with these products. Thank you By Sarah!

- Danielle

Danielle before using By Sarah Reviver Hydrating Mist during rosacea
Before
Danielle after using By Sarah Reviver Hydrating Mist during rosacea
After

Liz's menopause story

Since starting the perimenopause, my skin took a turn for the worst. It became very sensitive to all my previous skincare products - red, inflamed, flaky around the nose, and prone to breakouts.

I came across By Sarah Hero Facial Oil and Reviver Hydrating Mist and within weeks they had completely calmed any sensitivity. My skin feels balanced in a way it hasn't since perimenopause began. If you are on the fence, just go for it. I can't recommend enough.

- Liz

Liz before using By Sarah Hero Facial Oil during menopause
Before
Liz after using By Sarah Hero Facial Oil during menopause
After

By Sarah is suitable for

Sensitive skin

Eczema skin

Rosacea skin

Menopausal skin

Dry, dehydrated skin

Chemo skin

FAQs

By Sarah is cruelty free

BY SARAH IS

Proud to be officially cruelty free certified

The Leaping Bunny is the best assurance that a company has made a genuine commitment to help end animal testing.